3 Things You Should Know Before Choosing VoIP
Making calls, especially long distance, has never been more affordable, thanks to Voice over IP (VoIP). This system allows you to set up a phone using your Internet service as support. Instead of minute-by-minute charges, you will receive one monthly bill for whatever your Internet service provider would typically charge you. This has caused multitudes of homes and businesses to switch to VoIP instead of their traditional landlines. Before you go running out for equipment, consider a few less enjoyable factors of VoIP service. Like any system, it has plenty of downsides, so make sure its qualities match your home or business.
No Connection Means No Phone
No Internet service provider is perfect. One day, the Internet just may not want to stay connected. You know those days when videos will not load, Internet radio keeps having to buffer, and you periodically get bumped off of websites due to lack of connection. If you choose VoIP, those days will also mean no phone service, or poor quality service for your business. In addition, other people using the Internet can use up the broadband and slow down your phone calls.
You Might Need to Call 911 One Day
Life is unpredictable, and you, a family member, or a coworker may need immediate medical attention one day. Imagine if your secretary had a heart attack, and you had no way to reach medical experts. This could happen to you if you choose VoIP. It may be an affordable way to call phone online around the world, but VoIP service providers have no obligation to include 911 services on your phone line.
You can circumvent this inconvenience by choosing a provider who does subscribe to 911 service, but keep in mind that they can discontinue offering any features, any time, and that the quality of the call depends on the current Internet connection status. To ensure the safety of the people in your environment, you will always have to have a cell phone on hand, or maybe a traditional landline would be a more reliable decision after all.
Your Clients Expect Your Phone to Always Work
You may have gotten used to the pitfalls of your VoIP service, but chances are that your clients and colleagues in other locations will expect you to call them from a traditional phone. If you are having a slow Internet day, and the poor connection causes your sales pitch to sound like alien warbling, your client will be both baffled and annoyed with you. In a world where decent phones are ubiquitous, customers will have little patience for your technical difficulties.
Just because VoIP has downsides does not mean you should forget all about it. It remains one of the cheapest ways to call around the world, and if your business has an expansive broadband connection and a long-distance client base, VoIP could be perfect for you. Before going with any service, always consider the downsides along with the advantages to make the most informed choice for your situation.